Job Description

job descriptions and application form below

Village Greens Community Co-op

We’re hiring 3 team leaders!

 Come and be part of our community

We’re an independent, vibrant and innovative co-operative grocery store

  • Owned by our community
  • working for our community
  • working with like minded advocates for good food and ethical business

Are you…?

  • An experienced retail manager?
  • Driven to do a great job?
  • Friendly and enjoy working with the public?
  • Passionate about quality, healthy food, sustainability and fair trade?
  • Able to lead and inspire others?
  • Ready to be part of this exciting co-operative business model?
  • Able to shape our future and be part of our continued growth and success?

We need…

Three skilled team leaders to help us shape the future of Village Greens and bring our plans for the next three years to life.

In the spirit of cooperation, each team leader will make an equal contribution to the running and ongoing success of Village Greens. You’ll also be responsible for some of the following areas to be determined by your skills and experience.

Products, buying, marketing, I.T, people processes, finance, communications, strategy and growth.

If this sounds like you, we’d love to hear from you.

Please complete your application  application-form-team-leader

send your application to: denise@village-greens-coop.co.uk or hand in to the store.

If you have any questions about your application please get in touch at denise@village-greens-coop.co.uk 

 

Deadline: 3rd October

Interview dates: 8th and 9th October 10am- 2.30pm

Interviews will include a group task and a short 3 minute talk on how you see your role in moving Village Greens forward

We receive lots of applications for positions at Village Greens and we aim to contact all applicants where possible. If you are unsuccessful, you can expect an email from a member of the team up to one week after the deadline date. Please remember to include an email address!

 

The details…

Location:  Unit 1 The Longfield Centre, Prestwich, Manchetser, M25 1AY

Salary:      £20,000 per anum

Hours:      40 per week

(1) Job Description:  Administration Team Leader (book keeping /HR desirable)

Responsible to:             The Board of Directors

Responsible for:            Collaborating with Senior Leadership Team Colleagues: Shop   Leaders and wider staff team.

Salary:                             £20,000 per anum

Contract hours:            40 per week

The purpose of the role: ensure the effective operation of the Shop and its contribution to the overall success of Village Greens Community Co-op Ltd.

Accountabilities:

  1. The Leadership Team is individually and jointly responsible to the Board of Village Greens Co-op Ltd, the group elected by members to exercise oversight of their business. The Board meets bi-monthly and the Leadership Team is expected to report to these meetings (arranging attendance between them).
  2. One director supervises the Leadership Team and takes responsibility for organising regular appraisals of performance which are reported to the Board.

 

Shared Leadership Team responsibilities:

Actively collaborate, co-operate and work as member of the Leadership Team to:

  1. Ensure excellent customer service, good financial performance, and a well-managed staff team.
  2. Manage the enterprise to achieve financial and social targets.
  3. Develop, implement and review sales, pricing and profit strategy.
  4. To manage and ensure adherence to the staff budget as set by the Board.
  5. Plan and conduct regular whole staff team meetings.
  6. Plan, implement and review regular stock takes as advised by the Board.

Lead responsibilities:

Customer Service:

  1. To support the Shop Leaders to ensure the highest level of customer satisfaction, including supporting Shop Leaders to efficiently run, welcome, clean and attractively configure their area of operation.
  2. To support the Shop Leaders to ensure that the Shop is compliant with all relevant legislation, including Environment Health; Trading Standards; Soil Association as Licensee; Challenge 25 as Alcohol Licensee.
  3. To develop relevant training and skills needed to cover all aspects for Shop Leaders’ roles during the absence of either or both.
  4. To cover the posts of both Shop Leaders to enable them to complete any financial, administrative or other tasks which take them ‘off’ the shop floor.
  5. To deputise for the Shop Leaders in their absence, including ensuring cover during break and holiday times or sickness.

Administration/book keeping/HR:

  1. To develop, implement and review a training plan for the development of the business.
  2. To ensure that staff policies and procedures are implemented across the business and adhered to.
  3. To organise and/or oversee the recruitment, induction, training and appraisals/reviews of all staff, working with the Shop Leaders to enable and support implementation.
  4. To ensure personnel records are established and maintained and that procedures are followed to include :-

New starter induction

Attendance/lateness

Rotas/task rota and accountability

Volunteer rota

Holiday requests & authorisation

Sickness and any follow up this may involve, including return to

work interviews

Grievances/disciplinaries

Leaving interviews

  1. To report to the Board on all matters relating to the staff team & personnel issues as necessary.
  2. To undertake the day to day management of premises including security, fire safety and maintenance, reporting and bringing relevant matters to the attention of the Board.
  3. To oversee admin for new members joining as share holders and the documentation that goes with this.
  4. To ensure the book-keeper has necessary delivery notes/invoices and rotas for payroll and to check payroll is correct and correlates to staff working hour prior to wages being paid.

Book keeping (desirable)

  1. Book-keeping including reconciliation, payment of invoices, credit control / chasing payments, and producing financial reports  from the EPOS system
  2. Record keeping and payment of wages, including calculating and recording holidays and the new pension scheme coming into effect

 

Financial control:

  1. To manage and report on budgets relevant to the role as delegated by the Board.
  2. Weekly sales reports for Shop Leaders to assist with buying, listing best and worst sellers.
  3. Working with the EPOS system to generate reports that will assist in budgeting, profit/loss or anything else requested by the Board.

 

Marketing:

  1. Support the Shop Leaders to respond to customer feedback and requests.
  2. Working with the Shop Leaders to identify and pursue opportunities to promote the business.
  3. To lead on promoting and marketing the Shop by running regular offers and promotions in liasion with Shop Leaders, ensuring that initiatives are communicated to customers through marketing avenues, eg social media, newsletters, website etc.
  4. Engagement of members and proposed member only nights or discounts.
  5. Work with the Board and external Marketing team to agree and implement a marketing action plan.

 

 

 

(2) Job Description: Buying Team Leader

Responsible to:             The Board of Directors

Responsible for: Collaborating with Senior Management Team Colleagues:Shop Manager, Administration Manager and wider staff team

Salary:                            £20,000 per anum

Contract hours:            40 per week

 

The purpose of the role: ensure the effective operation of the Shop and its contribution to the overall success of Village Greens Community Co-op Ltd..

 

Accountabilities:

  1. The Leadership Team is individually and jointly responsible to the Board of Village Greens Co-op Ltd, the group elected by members to exercise oversight of their business. The Board meets bi-monthly and the Leadership Team is expected to report to these meetings (arranging attendance between them).
  2. One director supervises the Leadership Team and takes responsibility for organising regular appraisals of performance reported to the Board.

 

Shared Leadership Team responsibilities:

Actively collaborate, co-operate and work as member of the Leadership Team to:

  1. Ensure excellent customer service, good financial performance, and a well-managed staff team.
  2. Manage the enterprise to achieve financial and social targets.
  3. Develop, implement and review a sales, pricing and profit strategy.
  4. To manage and ensure adherence to the staff budget as set by the Board.
  5. Plan and conduct regular whole staff team meetings
  6. Plan, implement and review regular stock-takes as advised by the Board.

 

Lead responsibilities:

Customer Service:

  1. To manage the Shop to ensure the highest level of customer satisfaction, including ensuring that the Shop is efficiently run, welcoming, clean and attractively configure their area of operation.
  2. To respond to customer feedback and requests.
  3. To ensure that all ordering, buying and deliveries are in keeping with budgets, staff rotas and stock control for all departments of the shop, including ambient, chilled/frozen, deli, fresh and alcohol are available to customers.
  4. To liaise with Shop Leader B to ensure that pricing is accurate for shop signage and promotional information communicated.
  5. To ensure that the EPOS system is operated accurately and updated with all new lines, price changes, promotion details and times.
  6. To check the bi-monthly wholesaler catalogues for best deals and order accordingly for shop to promote lines and increase sales and profit.
  7. To ensure that returns, faulty goods, customer complaints are dealt with effectively direct with each supplier.
  8. To ensure that invoices match the delivery notes to pass to book-keeper and alert of any anomolies.
  9. To be responsible for customer special orders and initiate a system for this to run efficiently with appropriate training for all staff.
  10. To ensure that the Shop is compliant with all relevant legislation, including Environment Health; Trading Standards; Soil Association in accordance with instruction from the Administration Leader.
  11. To have all relevant training and skills needed to cover all aspects for the other Shop Leaders and Administration roles during the absence of either or both, including breaks, holiday times or sickness.
  12. To cover the posts of the other Shop Leader to enable them to complete any financial, administrative or other tasks which take them ‘off’ the shop floor.

 

Staff Management:

  1. Manage and ensure the ongoing training of Assistant staff members working in the shop, ensuring regular staff support meetings.
  2. Work with the Administration Manager to organise the recruitment, induction, training and appraisal of staff.
  3. Work with the Administration Manager to ensure all personnel records are established and maintained.
  4. Report to the Board on all matters relating to the Shop staff team.

 

 

Financial control:

  1. To ensure the profit margins agreed with the Board on all shop sales are

achieved.

  1. To manage all ordering, purchasing and deliveries including dealing with

discrepancies and returns.

  1. To ensure systems of budgetary control are followed and report to the Board of Directors on performance against targets.
  2. To ensure full compliance with systems for managing cash including security, banking, tills, weighing points and card reading equipment.
  3. To ensure weekly wastage sheets are recorded ready for reporting.
  4. To undertake cashing up when rota’d to do so.
  5. To ensure good quality opening and closing routines are adhered to when rota’d to do so.
  6. To manage all stock control and rotation, continuity of supply, minimization of waste and dealing with discrepancies and returns.

 

Other Duties

  1. To deal with, record and/or pass on to the Administration Manager premises and Health and Safety issues.
  2. Identify opportunities to promote the Shop.
  3. Work with the Administration Manager to promote the Shop by running regular offers and promotions, ensuring that initiatives are         communicated to customers in store and by the   Marketing Team.
  4. Deputise for the other Shop Leader and Administrative Leader in their absence.

 

 

 

(3) Job Description : Marketing Team Leader

Responsible to:             The Board of Directors

Responsible for: Collaborating with Senior Management Team Colleagues: Shop Manager, Administration Manager and wider staff team.

Salary:                           £20,000 per anum

Contract hours:           40 per week

 

The purpose of the role: Ensure the effective operation of the Shop and its contribution to the overall success of Village Greens Community Co-op Ltd.

 

Accountabilities:

  1. The Leadership Team is individually and jointly responsible to the Board of Village Greens Co-op Ltd, the group elected by members to exercise oversight of their business. The Board meets bi-monthly and the Leadership Team is expected to report to these meetings (arranging attendance between them).
  2. One director supervises the Leadership Team and takes responsibility for organising regular appraisals of performance which are reported to the Board.

 

Shared Leadership Team responsibilities:

Actively collaborate, co-operate and work as a member of the Leadership Team to:

  1. Ensure excellent customer service, good financial performance, and a well-managed staff team.
  2. Manage the enterprise to achieve financial and social targets.
  3. Develop, implement and review a sales, pricing and profit strategy.
  4. To manage and ensure adherence to the staff budget as set by the Board.
  5. Plan and conduct regular whole staff team meetings
  6. Plan, implement and review regular stock-takes as advised by the Board.

 

Lead responsibilities:

Customer Service:

  1. To manage the Shop to ensure the highest level of customer satisfaction, including ensuring that the Shop is efficiently run, welcoming, clean and attractively configure their area of operation.
  2. To respond to customer feedback and requests.
  3. To ensure that products are effectively and safely displayed, including strong point of sale and comprehensive price/product information in liaison with Shop Leader A, buyer.
  4. To ensure that the Shop is attractive, clean and compliant with all relevant legislation in all areas of fresh, ambient and deli, including daily date checking for chilled and frozen and instigating a system for BBE on ambient plus temperature control of fridges/chillers.
  5. To ensure that shop shelves are filled every day and that stock is turned, checking all stock storage areas.
  6. To oversee the commodity bagging down area to ensure that stock is bagged, labelled and shelf edged accurately in compliance with SA standards.
  7. To be responsible for the day to day marketing of the shop via social media and in store displays; to liaise with the Marketing Team for ongoing marketing development and advance planning for promotions, community events, festivals etc
  8. To work with Marketing Team on engagement of members and non-members to encourage loyalty and support for VG to ensure its long term sustainability via updates, offers, meetings etc ensuring events are well advertised to all.
  9. To ensure that the Shop is compliant with all relevant legislation, including Environment Health; Trading Standards; Soil Association in accordance with instruction from the Administration Leader.
  10. To develop relevant training and skills needed to cover all aspects for the other Shop Leaders and Administration roles during the absence of either or both, including breaks, holiday times or sickness.
  11. To cover the posts of the other Shop Leader to enable them to complete any financial, administrative or other tasks which take them ‘off’ the shop floor.

 

Staff Management:

  1. Manage and ensure the ongoing training of Assistant staff members working in the shop, ensuring regular staff support meetings.
  2. Work with the Administration Manager to organise the recruitment, induction, training and appraisal of staff.
  3. Work with the Administration Manager to ensure all personnel records are established and maintained.
  4. Report to the Board on all matters relating to the Shop staff team.

 

 

Financial control:

  1. To ensure the profit margins agreed with the Board on all shop sales are

achieved.

  1. To manage all ordering, purchasing and deliveries including dealing with

discrepancies and returns.

  1. To ensure systems of budgetary control are followed and report to the Board of Directors on performance against targets.
  2. To ensure full compliance with systems for managing cash including security, banking, tills, weighing points and card reading equipment;
  3. To ensure weekly wastage sheets are recorded ready for reporting.
  4. To undertake cashing up when rota’d to do so.
  5. To ensure good quality opening and closing routines are adhered to when rota’d to do so.
  6. To manage all stock control and rotation, continuity of supply, minimization of waste and dealing with discrepancies and returns.

 

Other Duties

  1. To deal with, record and/or pass on to the Administration Manager premises and Health and Safety issues.
  2. Identify opportunities to promote the Shop.
  3. Work with the Administration Manager to promote the Shop by running regular offers and promotions, ensuring that initiatives are communicated to customers in store and by the Marketing Team.
  4. Deputise for the other Shop Leader and Administrative Leader in their absence

 

application-form-team-leader

 

 

 

 

 

 

 

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